Benefits coordinator

Coordination of Benefits Specialist - 

• This team is looking for a dedicated caregiver who is eager to help patients resolve their insurance billing issues. 
• 2+ years' experience with insurance follow up or denials, as well as customer service experience. 
• The focus of this position is to work between patient and insurance companies to resolve their coordination of benefits claim denials. 
• Calls between the patient and insurance team together are the primary driving force as well as the inbound/outbound call center that is manned by this team.

Key Responsibilities:

• Oversee the Coordination of Benefits Denial Team.
• Act as liaison between patients and insurance companies.
• Handle high-volume communication: letters, text messages, and three-way calls (a major advantage of this program).
• Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.

Qualifications:

• Strong background in insurance billing and denials, HIPAA compliance, and patient interaction, EPIC experience.
• Minimum 2 years of experience; ability to push back on insurance companies effectively.
• Excellent problem-solving and communication skills.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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