Fraud Specialist

We are seeking a detail-oriented and analytical Fraud Specialist to join our team in Rochester, New York. This role is responsible for identifying, reviewing, and investigating potentially fraudulent activity, minimizing organizational risk, and supporting loss prevention efforts. The ideal candidate will have strong investigative skills, sound judgment, and the ability to handle sensitive information with professionalism and confidentiality. A background in criminal justice is strongly preferred for this role.

Qualifications:

• Monitor accounts, transactions, applications, or claims for suspicious or potentially fraudulent activity
• Investigate fraud alerts, exceptions, and high-risk cases in a timely manner
• Review documentation, account history, patterns, and supporting data to determine risk and next steps
• Conduct outbound calls or written follow-up to verify activity and gather additional information
• Document investigations clearly and accurately in internal systems
• Escalate confirmed or suspected fraud cases according to company procedures
• Partner with internal departments such as operations, compliance, customer service, risk, and management to resolve issues
• Assist with fraud prevention efforts, trend tracking, and reporting
• Maintain confidentiality and ensure compliance with internal policies and applicable regulations
• Recommend process improvements to strengthen fraud detection and prevention controls

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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