Receivables & Collections Clerk

The Accounts Receivable / Collections Specialist is responsible for managing the company’s incoming payments, monitoring outstanding balances, and ensuring timely collection of receivables. This role plays a key part in maintaining cash flow, minimizing bad debt, and building strong customer relationships through professional communication.

Key Responsibilities

• Generate and distribute customer invoices accurately and in a timely manner
• Monitor aging reports and track outstanding balances
• Conduct proactive collections outreach via phone, email, and customer portals
• Follow up on overdue accounts and negotiate payment terms when appropriate
• Apply cash receipts (checks, ACH, wires, credit cards) to customer accounts
• Reconcile AR subledger to the general ledger and investigate discrepancies
• Resolve billing issues, short payments, and disputes in collaboration with internal teams
• Maintain detailed collection notes and customer communications in the system
• Prepare AR aging reports and provide updates to management on collection status
• Assist with month-end close, including AR reporting and bad debt analysis
• Support credit evaluations and setup of new customer accounts (as needed)

Qualifications:

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 2+ years of accounts receivable and/or collections experience
• Strong understanding of AR processes, cash application, and collections strategies
• Experience with accounting systems (e.g., QuickBooks, NetSuite, SAP, Sage, etc.)
• Proficiency in Microsoft Excel (basic to intermediate)
• Strong communication and negotiation skills
• Ability to manage multiple accounts and follow through on collections efforts
• High attention to detail and strong organizational skills

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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