Business Systems Analyst - Operations
Business Systems Analyst - Operations
US-KY-Lexington
Job ID: 2026-5316
Type: Gray Inc
# of Openings: 1
Category: IT-Information Technology
Gray Construction
Overview
We are seeking a skilled Business Systems Analyst, Operations to support our construction operations teams. This role is located onsite in Lexington, KY
Responsibilities
Why Gray?
Gray is a fully integrated design-builder delivering end-to-end solutions across construction, professional services, specialty equipment, and real estate. Since 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing, Food & Beverage, Data Centers, Advanced Technology, and Distribution.
Our integrated approach allows us to deliver value at every phase of a project—from designing and building state-of-the-art facilities to fabricating custom process equipment and implementing advanced automation.
But what truly defines Gray is our people. Our success is driven by passionate, collaborative team members who take pride in their work, value strong relationships, and are committed to doing the right thing for our customers and one another. At Gray, you’ll find a culture built on teamwork, accountability, and the opportunity to make a meaningful impact.
“Personal growth precedes Gray’s growth.” – Stephen Gray, President & CEO, Gray, Inc.
What we expect… (Essential Functions)
This individual serves as an ambassador by helping internal customers manage the system(s) and assists with the current processes and data analysis. The individual will work with other business systems analysts and the supported team to improve system(s) use and business operations. This team member works closely with the team to interpret the data and develop solutions and processes that provide value for the business.
- Leads the end-to-end business analysis for complex, strategic enterprise-level projects.
- Partners with business leadership to define project vision, prioritize initiatives, and align technology solutions with overarching business goals.
- Architects future business processes and system solutions, defining how new technology will integrate into the organization.
- Evaluates existing systems and processes to identify opportunities for major improvement and innovation.
- Facilitates complex negotiations between diverse stakeholders to resolve conflicting requirements and drive consensus.
- Acts as a subject matter expert and thought leader on business analysis, change management, and technology solutions.
- Research and participate in the software community to resolve issues where answers are unknown and implement solutions.
- Maintains knowledge of trends and developments in software providers, vendors, and technology.
- Performs other duties as required.
Oversees and maintains optimal performance of Procore with their day to day needs by answering questions and resolving complex issues within Procore and other operations systems.
- Evaluates, supports and optimizes the business processes and systems that support Gray’s Enterprise Project Management solution (Procore) and other operations systems; which may include installation, customization, development, maintenance, security and upgrade to applications, systems and modules. Must have a detailed understanding of Procore modules and other operations systems.
Qualifications
Who we want… (Requirements)
- BS/BA in Computer Science, Business, Project Management, Finance, Accounting, Marketing, Sales, or related field; or equivalent combination of education and experience
- Minimum 5 years business systems analyst experience
- IIBA Entry Certificate in Business Analysis Certification or similar certification preferred
- Technical project management and team coordination experience
- Technically savvy with an understanding of database concepts, functional software setups, cybersecurity, and business processes
- Must be well organized, efficient, results and detail-oriented, and able to work independently as well as a member of a team
- Ability to interact and collaborate with team members across the organization.
- Strong written and verbal communication skills.
- Ability to write effective documentation including but not limited to requirements, process flow maps, and use cases
- Ability to manage multiple tasks simultaneously
- Previous change management experience
- Effective problems solving skills
- Collaborate with their coworkers, has patience and the capability to support end-users
- Agile/Scrum experience
The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Visa Sponsorship: This role is not eligible for visa sponsorship.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands and arms, reach, and talk or hear. They are regularly required to climb or balance, stoop, kneel, or crouch. Must frequently lift and/or move up to 25 lbs, and occasionally lift or move up to 100 lbs. Specific vision abilities include accurate near and distant vision.
While performing the duties of this job, the team member is frequently exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The team member is occasionally exposed to high precarious places, fumes or airborne particles, extreme cold and/or heat, risk of electrical shock, explosives, and vibration. The noise level is generally moderate to loud. Overtime may be required. Some travel may be required.
SUPERVISORY RESPONSIBILITIES
None
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Equal employment opportunity, including veterans and individuals with disabilities.
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