Lead Infrastructure Engineer - Middleware Messaging Operations

About this role:

Wells Fargo is seeking a Lead Infrastructure Engineer

In this role, you will:

• Lead complex initiatives to develop infrastructure to provide solutions for business applications

• Participate in various projects intended to continually improve or upgrade the infrastructure

• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals

• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future

• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors

• Design, code, test, debug and document programs using Agile development practices

• Make decisions in technical designs, implementation plans and identify project risks and resource requirements

• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success

• Recommend courses of action to maintain cost effectiveness and achieve results

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Interact with customer and vendor

Required Qualifications:

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 10 + years of Experience on IBM MQ Hardware Appliance and IBM MQ Distributed maintaining huge Distributed Clusters
• 10+ years of Experience in IBM MQ on different clustering techniques like RHCS, TSAMP, VCS etc.
• 10+ years of Experience on IBM MQ Hardware Appliance High Availability Clustering and Data Replication setup across multiple DCs.
• Experience on IBM MQ on zLinux, Linux, AIX OS flavors.
• Expertise on Handling the Large-scale migrations from MQ on On-prem/Cloud to MQ Hardware Appliance
• Expertise in handling the MQ hardware Appliance support, High Availability Clustering, Backup/Restore Procedures
• Design and establish procedures to build Appliances on Multi DC with replication and define an end‑to‑end automation strategy (tooling, ownership, and delivery timelines)
• Advise on MQ Hardware Appliance with capacity modelling and appliance sizing guidance to enable accurate footprint and cost planning.

• Help build/mature the MQ Hardware Appliance in terms of monitoring and alerting solution, including baseline thresholds and automated alerts, as a Day‑1 operational requirement.
• Define and enforce a formal operational readiness framework on MQ Hardware Appliance encompassing security, compliance, access control, monitoring, observability, architecture, and support models before any production onboarding.

• Ability to interact with all levels of an organization, including leadership.
• Strong team or technical leadership experience Strong verbal, written, and interpersonal communication skills.
• Provide assistance in Problem determination and resolution at L2/L3 level
• Design new services, tools, and monitoring to be implemented at Enterprise level
• Performing DR/BCP tests, retro on the activities and maintaining BCP documents
• Experience working with Vendors on Product Troubleshooting
• Establishing and documenting production run books and guidelines for Admin and Support operations
• Creating, configuring, and maintaining MQ Objects like Queue Managers, Queues, Channels, Listeners, Topics

Job Expectations:

• Hands-on experience at scale on Middleware (IBM MQ- [Appliance, x86 & zLinux], IBM Message Broker, KAFKA, Solace) Administration performing activities build, installation, maintenance, and troubleshooting, deploys, configuring, patching and compliance.
• Experience in configuring HA clusters like RHCS / Veritas /TSAMP and Multi Instance MQ qmgrs and troubleshooting issues involving HA clusters.
• Experience on IBM MQ on zOS, zLinux, Linux, AIX.
• Creating, configuring, and maintaining MQ Objects like Queue Managers, Queues, Channels, Listeners, Topics
• Good understanding of MQ monitoring tools like IR360
• Hands on experience on IBM API Connect and manage WMB topology, ACE upgrades.
• Experience with Kafka Connect worker and connectors (Source and Sink)
• Protect the Kafka cluster with ingress connections and tune the Quotas, Request Percentages
• Experience on setting Confluent platform with MRC and SBK
• Ability to troubleshoot Authentication, Authorization issues.
• Experience SSL certificate management
• Experience in using Ansible jobs.
• Experience in using observability products like Grafana and Splunk
• Experience in writing Shell / Python scripts

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.