Collections Specialist

We are looking for a Collections Specialist to support business-to-business account recovery efforts in Hudson, New Hampshire. This Long-term Contract position is ideal for someone who is organized, clear in client communication, and comfortable managing overdue balances while preserving strong customer relationships. The person in this role will track account activity carefully, coordinate payment arrangements, and help move unresolved balances toward resolution through consistent follow-up.

Responsibilities:

• Oversee collection activities for assigned business accounts, including organizations such as healthcare providers, higher education institutions, and other commercial customers.

• Monitor receivable aging and prioritize outreach to customers with outstanding balances requiring prompt attention.

• Contact clients regarding overdue invoices and work collaboratively to establish practical repayment arrangements.

• Document conversations, commitments, and account updates accurately within company records and collection systems.

• Investigate delinquent account status and determine when issues should be elevated for additional review or action.

• Maintain regular follow-up schedules to support timely resolution of past-due balances.

• Coordinate with internal teams as needed to clarify billing questions and reduce delays in payment.

• Support collection-related process updates within company systems when required as part of ongoing account management activities.

Qualifications:

• At least 1 year of experience in collections, accounts receivable, or a related billing environment.
• Working knowledge of business-to-business collection practices and standard follow-up procedures.
• Experience handling billing collection activities and communicating with commercial customers about outstanding balances.
• Ability to maintain accurate documentation and manage detailed account records with consistency.
• Comfortable reviewing aging reports and using them to organize collection priorities.
• Strong written and verbal communication skills with a detail-oriented and solution-focused approach.
• Ability to manage multiple accounts effectively while meeting deadlines and follow-up commitments.

Compensation

$22.00-$24.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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