Payoff & Special Loans Manager

The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].

The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. 

Job Description:

·        Ensure compliance with all applicable federal and state servicing regulations related to payoff processing, lien releases, mortgage satisfactions, reconveyances, ARM notifications, loan modifications, and borrower communications.

·        Ensure payoff statements are generated accurately and within required regulatory, client, investor, and company service level standards.

·        Ensure timely preparation, execution, recording, and delivery of mortgage satisfactions, reconveyances, lien releases, and related collateral release documents. Monitor state-specific recording requirements and ensure compliance with statutory timelines.

·        Ensure compliance with investor, insurer, agency, and client servicing requirements applicable to assigned servicing portfolios.

·        Interpret and implement client-specific servicing requirements and operational procedures.

·        Coordinate and support internal audits, external audits, client reviews, regulatory examinations, and quality control initiatives.

·        Manage relationships with recording vendors, title companies, document custodians, and other third-party providers to ensure service quality and compliance.

·        Establish quality control procedures to ensure payoff calculations, fee assessments, escrow balances, and payoff instructions are accurate and compliant with applicable requirements.

·        Oversee payoff suspense account management and reconciliation processes to ensure accurate and timely application of payoff funds.

·        Oversee the processing and quality review of loan modifications, subordinations, assumptions, recasts, and other special loan transactions.

·        Utilize servicing system reporting and operational analytics to monitor productivity, service levels, exception trends, quality metrics, and risk indicators.

·        Monitors the Residency Verification/Borrower Affidavits process.

·        Monitor UCC filing and/or Renewal Maintenance.

Qualifications:

Job Requirements:

• 5+ years broad Mortgage Servicing experience with specific expertise in Mortgage Payoff and Collateral satisfaction experience. Exposure to ARM administration would be ideal
• Leadership – They will be hiring 4 people immediately that this position will manage.
• Process improvement. Increase use of technology and process efficiency.
• Collaboration with other teams in the company
• Experience with MSP, Black Knight Mortgage servicing system
• General understanding of Mortgage Loan Compliance

To apply to this hybrid role please send your resume to [email protected].

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Compensation

$90,000.00-$95,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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