Administrative Assistant

We are looking for an organized Administrative Assistant to support benefit-related administrative duties. This Long-term Contract position focuses on coordinating documentation, monitoring eligibility status, and communicating with public agencies to help individuals maintain access to important services. The ideal candidate is detail-oriented, dependable, and comfortable managing records, follow-up tasks, and office support responsibilities in a fast-paced environment.

Responsibilities:

• Coordinate with agencies such as Social Security, Medicaid, and the Veterans Administration to help maintain ongoing benefits eligibility for program participants.

• Prepare, submit, and track benefit applications, renewals, and recertification paperwork while ensuring required information is complete and accurate.

• Update agency records when changes occur in housing, income, or other eligibility-related circumstances, and verify related budget adjustments.

• Partner with accounting personnel and external benefit offices to confirm excess income is reported properly and resolved in a timely manner.

• Research payment issues, assist with lump-sum Social Security matters, and help address overpayment concerns through appropriate follow-up.

• Maintain organized files and supporting documentation for pooled trust records, insurance information, and other required administrative materials.

• Support program staff by answering questions related to eligibility, budgeting, and coverage records, helping protect continued access to benefits.

• Review benefit budgets and case details regularly, identify discrepancies, and take corrective action when documentation or reporting updates are needed.

• Monitor disability claim activity and Social Security redeterminations, following up on outstanding updates and completing required administrative steps.

• Perform general administrative support duties such as data entry, inbound call handling, reception coverage, account follow-up, and other assigned office tasks.

Qualifications:

• Experience in administrative support, office coordination, or a similar clerical role.
• Ability to manage detailed records, complete forms accurately, and maintain organized documentation.
• Strong communication skills with the ability to interact professionally with government agencies, staff, and stakeholders.
• Proficiency in data entry, document tracking, and general office administrative tasks.
• Comfortable handling inbound calls and providing front-office or receptionist support when needed.
• Strong attention to detail and the ability to follow through on multiple time-sensitive assignments.
• Experience working with benefits administration, eligibility documentation, or public assistance programs is preferred.
• Ability to maintain confidentiality and exercise sound judgment when working with sensitive personal and financial information.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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