Front Desk Coordinator

We are looking for an experienced and service-focused Front Desk Coordinator to support a busy front desk environment in Raleigh, North Carolina. This is a Contract position with the potential to convert to a longer-term opportunity, ideal for someone who enjoys creating a welcoming workplace experience for visitors, employees, and clients. The right candidate brings strong hospitality instincts, clear communication skills, and confidence using Microsoft Office in a customer-facing setting.

Responsibilities:

• Greet guests, employees, and callers with professionalism while providing prompt assistance for arrivals, departures, and general workplace questions.

• Create a positive front desk experience by identifying visitor needs quickly and guiding them through office orientation and onsite navigation.

• Maintain an active presence throughout the workplace by conducting walkthroughs during slower reception periods to support guests and address service needs.

• Share helpful recommendations on nearby dining, lodging, transportation, and local attractions to enhance the visitor experience.

• Partner with clients, vendors, and internal support teams to anticipate requests, resolve issues, and deliver thoughtful service solutions.

• Coordinate reception-related tasks such as meeting support, mail handling, badge-related assistance, and other day-to-day concierge services as needed.

• Stay informed on building services and workplace resources so visitors and employees receive accurate guidance at every interaction.

• Support onboarding-related administrative activities and required screening steps, including coordination tied to concurrent screening processes when applicable.

Qualifications:

• 1-2 years of experience in hospitality, concierge support, reception, or another customer-facing service role.
• Strong verbal and written communication skills with the ability to interact effectively with guests, clients, and internal teams.
• Working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Demonstrated ability to stay organized, manage competing priorities, and respond quickly in a fast-paced onsite environment.
• Comfortable handling front desk responsibilities with a dependable and service-oriented approach.
• Ability to use sound judgment, research information efficiently, and provide helpful solutions to customer requests.
• English language proficiency and the interpersonal skills needed to build positive relationships across a workplace that values attention to detail.

Compensation

$19.00-$21.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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