Revenue Cycle Manager

Our great healthcare client in the Nashville area is seeking an experienced Revenue Cycle Manager to support and optimize end-to-end revenue operations. This onsite role will oversee core functions across the order-to-cash / patient revenue lifecycle, with a focus on improving cash collections, reducing denials, and strengthening overall process efficiency.

This opportunity is well-suited for someone who can step in quickly, assess current workflows, and implement practical improvements across billing, coding, and collections.

Key Responsibilities

• Oversee the full revenue cycle process, including patient access, charge capture, coding, billing, and collections
• Manage and improve claims submission processes, ensuring timely and accurate filing
• Monitor and reduce denial rates, including root cause analysis and corrective action plans
• Review and analyze key KPIs such as:
• Days in AR (A/R Days)
• Net Collection Rate (NCR)
• First Pass Resolution Rate (FPRR)
• Clean Claim Rate
• Denial Rate / Write-offs
• Lead A/R follow-up efforts, including aged receivables and insurance reimbursement issues
• Oversee revenue recognition processes and ensure alignment with billing and collections activity
• Partner with coding teams to ensure accurate use of CPT, ICD-10, and HCPCS codes
• Drive improvements in charge lag and billing lag metrics
• Ensure compliance with payer requirements, contracts, and regulatory standards
• Prepare and present daily/weekly/monthly revenue cycle reports and dashboards to leadership

Qualifications:

• Experience with major EMR / Practice Management systems such as Epic, Cerner, Athenahealth, NextGen, or Meditech
• Familiarity with clearinghouses (Change Healthcare, Availity, Waystar, etc.)
• Advanced Excel skills; exposure to reporting tools or dashboards is a plus
• Bachelor’s degree required (Healthcare Administration, Business, Finance, or related field preferred)
• 5+ years of progressive experience in revenue cycle operations, including leadership or supervisory responsibilities
• Strong working knowledge of end-to-end revenue cycle processes in a healthcare setting
• Experience improving KPIs tied to collections, denials, and cash flow
• Ability to quickly assess workflows and implement process improvements
• Strong analytical and reporting skills with attention to detail
• Comfortable working onsite and collaborating across multiple teams

Compensation

About Us

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