Member Service Specialist

We are looking for a full-time Real Estate Member Service Specialist to support a positive and efficient experience for members in Arizona. This contract opportunity is ideal for someone who enjoys assisting people, managing detailed administrative work, and serving as a reliable front-line resource. The person in this role will handle member inquiries, support registration activities, maintain accurate records, and work across teams to help deliver consistent service.

Responsibilities:

• Respond to member questions and concerns with professionalism, timely follow-through, and a service-focused approach.

• Guide members through benefit details, renewal and transfer steps, and registration for classes, events, and meetings.

• Welcome visitors, direct them to appropriate resources, and help maintain an organized, well-run reception and lobby environment.

• Support event, class, and orientation logistics, including attendee assistance and check-in coordination.

• Complete membership updates such as renewals, transfers, separations, and record changes with strong attention to accuracy.

• Maintain membership data in internal systems while protecting confidentiality and ensuring records remain current and reliable.

• Partner with internal departments to support member-focused programs, services, and communication needs.

• Provide administrative assistance on membership projects, retail transactions, tester arrival notifications, and other cross-trained assignments as needed.

Qualifications:

• Experience in customer service, member support, or call center environments.
• Strong written and verbal communication skills, including clear and detail-focused email correspondence.
• Ability to manage multiple browser-based systems and navigate digital tools efficiently.
• Proficiency with Microsoft Excel and Microsoft Word.
• Comfortable resolving routine service issues, including account questions and basic connectivity-related concerns.
• Strong organizational skills with the ability to handle detailed administrative tasks accurately.
• Ability to collaborate with cross-functional teams while delivering a high standard of service.

Compensation

$19.00-$20.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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