Conference Usher

We are looking for dependable customer service team members to support a conference team in Orlando, Florida. This is a Contract position within the hi-tech engineering industry, ideal for individuals who are experienced, responsive, and comfortable working in a fast-paced event setting. The role focuses on assisting attendees, supporting registration activities, and helping create an organized and welcoming on-site experience.

Responsibilities:

• Welcome conference participants with a detail-oriented and friendly approach as they arrive at the event.

• Respond to attendee inquiries and provide clear direction to meeting rooms, sessions, and other event areas.

• Distribute event materials such as name badges, lanyards, and conference bags in an efficient manner.

• Staff registration stations throughout the event to help maintain smooth attendee check-in operations.

• Assist guests with completing the registration process using laptops and other on-site tools.

• Support the conference operations team with general event needs before and during daily activities.

• Help unpack supplies, organize materials, and prepare attendee items each morning before sessions begin.

• Move boxes and event materials as needed, including items weighing approximately 25 to 40 pounds.

• Maintain a fast pace of work while ensuring accuracy and a high level of service at all times.

Qualifications:

• 2+ years of customer service experience, preferably in conference, event, or high-traffic guest-facing environments.

• Strong ability to assist visitors effectively and communicate directions and instructions clearly.

• Must be punctual, dependable, and able to remain on your feet for extended periods during the event.

• Comfortable following detailed procedures and making confident decisions when redirecting guests or escalating concerns.

• Able to read attendee information accurately and work carefully with alphabetized registration materials.

• Willing and able to lift boxes and supplies weighing between 25 and 40 pounds.

• Business attire is required throughout the assignment.

• Prior conference or event support experience is preferred.

Compensation

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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