Administrative Assistant

We are looking for an Administrative Assistant to join a growing healthcare clinic in Little Rock, Arkansas. This contract-to-permanent position is ideal for someone who enjoys supporting both patients and providers in a fast-paced, service-oriented office setting. The role focuses on coordinating medical record activity, handling administrative workflows, and delivering responsive support across the clinic. This is an onsite opportunity for someone who is detail oriented, can stay organized, communicate with empathy, and adapt to changing priorities.

Responsibilities:

• Manage incoming medical record requests with accuracy, discretion, and a strong sense of urgency.

• Verify insurance details, enter information into internal systems, and maintain organized patient-related documentation.

• Respond to phone calls and general inquiries while providing courteous and attentive customer service.

• Assist clinical staff and providers with shared administrative tasks that support daily operations across the office.

• Maintain electronic medical records and help ensure patient information is updated correctly and handled in compliance with privacy standards.

• Provide front desk coverage as needed, including during breaks or other periods requiring additional office support.

• Contribute to administrative projects such as organizing files, supporting documentation processes, and assisting with evolving team workflows.

• Help support office coordination as the clinic continues to grow and adjust to changing operational needs.

Qualifications:

• Previous experience in an administrative, receptionist, or office support role, preferably in a healthcare or clinic environment.
• Working knowledge of medical records processes, data entry, and HIPAA-compliant handling of confidential information.
• Familiarity with insurance verification, medical billing, or patient benefits coordination is strongly preferred.
• Comfort using EMR systems and basic medical terminology in a detail-focused setting.
• Strong communication skills with the ability to interact calmly and respectfully with a diverse patient population.
• Proven ability to stay organized, manage multiple priorities, and respond effectively in a changing environment.
• Reliable onsite availability and willingness to assist with both back-office tasks and occasional front desk responsibilities.

Compensation

$18.00-$20.00 Hourly

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