Tech Support Manager

We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency.

Responsibilities:
• Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition.
• Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas.
• Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly.
• Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations.
• Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials.
• Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources.
• Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability.
• Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting.
• Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies.
• Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.

Qualifications:

• Bachelor’s degree in Supply Chain, Business Administration, Operations Management, Information Systems, or a related discipline, or equivalent relevant experience.
• At least 3 years of experience in inventory management, asset control, warehouse operations, logistics, or IT asset administration.
• Hands-on experience using inventory platforms, asset tracking applications, or enterprise resource planning systems.
• Solid knowledge of inventory governance, asset lifecycle oversight, and reconciliation best practices.
• Strong analytical thinking, organization, and problem-solving capabilities.
• High attention to detail with the ability to manage competing priorities in a dynamic work environment.
• Familiarity with barcode tools, asset tagging methods, serial number tracking, and inventory automation technologies.
• Industry experience in environments such as manufacturing, healthcare, logistics, distribution, warehousing, or enterprise IT is preferred.

Compensation

$60,000.00-$75,000.00 Yearly

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