Front Desk Coordinator

We are in search of a Front Desk Coordinator in ANN ARBOR, Michigan. Positioned within the non-profit sector, this role offers a short-term contract employment opportunity. As a Front Desk Coordinator, you'll be the first point of contact for our visitors, manage our mailroom operations, and help maintain our office environment. Must have excellent computer skills, with heavy data entry. Hours M-F 9-5pm. Pay up to $20/hr. Only those who meet the qualifications will be considered.

Responsibilities:
• Manage the front desk area of the Incubator, including greeting visitors, directing them to appropriate destinations and/or resources, and answering inquiries about our organization.
• Oversee the opening and closing procedures of the front desk.
• Handle phone communications, ensuring messages are relayed promptly.
• Maintain kitchen and marketing materials, ensuring areas are stocked and presentable.
• Manage mailroom operations, including sorting and distributing mail and packages.
• Schedule and maintain conference rooms, ensuring spaces are tidy and ready for use.
• Support coordination for staff weekly two-question reporting to CEO.
• Assist with event logistics, including room setup, cleanup, catering arrangements, and audiovisual equipment setup.
• Update electronic signage to promote events as per marketing department specifications at the front desk.

Skills and Qualifications:
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficient in using Microsoft office software, including OneDrive.
• Experience in customer service or reception, with a knack for creating a welcoming environment.
• Ability to handle emergency situations calmly and efficiently.
• Familiarity with AV equipment and setup.
• Prior experience in mailroom operations is a plus but not required.

Qualifications:

• Demonstrated ability to stay organized, manage multiple priorities, and maintain attention to detail throughout the day.
• Strong verbal and written communication skills with a customer-focused and approachable demeanor.
• Previous experience in reception, front desk support, hospitality, or customer service roles.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and OneDrive.
• Comfortable handling multi-line phone systems, administrative tasks, and basic data entry responsibilities.
• Ability to support a welcoming and detail-oriented office environment through strong interpersonal skills and sound judgment.
• Familiarity with setting up and troubleshooting basic audiovisual equipment for meetings or events.
• Experience with mail distribution or mailroom support is helpful, though not required.

Compensation

$19.00-$22.00 Hourly

About Us

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