ERP/CRM Developer

Key Responsibilities

Salesforce Administration & Support

• Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management

• Maintain data integrity through data imports, deduplication processes, and validation rules

• Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams

• Troubleshoot user issues and provide timely and effective resolution

• Support end-user training and adoption of Salesforce best practices

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Automation & Development

• Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows)

• Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes)

• Support Lightning Web Component (LWC) development for internal tools and user interfaces

• Participate in evaluating when to use declarative versus programmatic solutions

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Integrations & API Development

• Support the development and maintenance of integrations using REST and SOAP APIs

• Assist with outbound callouts, including authentication methods such as OAuth 2.0 and API keys

• Parse and transform JSON/XML payloads within Apex

• Work with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as needed

• Monitor and troubleshoot API limits, failures, and latency issues

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System Implementation & Enhancements

• Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions

• Assist in implementing new features, custom objects, and automation to improve operational efficiency

• Participate in system upgrades, release cycles, and sandbox testing

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Performance, Limits, and Optimization

• Develop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size)

• Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patterns

• Support optimization efforts, including query performance and transaction handling

• Assist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata)

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Monitoring, Debugging, and Support

• Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring tools

• Identify root causes of failures across integrations, automation, and data processes

• Provide Tier 2 support for Salesforce-related incidents

• Proactively identify system health risks and improvement opportunities

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Documentation & Engineering Standards

• Maintain technical documentation for data models, integrations, and automation logic

• Follow established SDLC and change management processes

• Contribute to internal best practices for naming conventions, code structure, and deployment procedures

Qualifications:

Business Requirement Document, Configuration Management, API Development, Salesforce Development, Salesforce Administration

Compensation

$85,000.00-$95,000.00 Yearly

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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