Patient Account Associate

We are looking for a Patient Account Associate to support patient registration and account follow-up activities for a Long-term Contract opportunity in Roseville, California. This role focuses on resolving billing issues, securing accurate reimbursement, and maintaining timely account updates across assigned patient records. The ideal candidate brings experience with medical claims, payment posting, and collections while working effectively with patients, payers, and public programs. This position is scheduled for day shift, Monday through Friday, and is best suited for someone able to align working hours with Pacific or Mountain Time zones.

Responsibilities:
• Prepare and submit patient claims accurately, making corrections as needed before transmission to insurance carriers and other payers.
• Investigate unpaid, denied, or overdue balances, take appropriate follow-up steps, and pursue resolution to improve collections outcomes.
• Communicate with patients, insurance representatives, government programs, and third-party payers to obtain information needed for reimbursement and account completion.
• Apply payments to the proper accounts and process write-offs, credits, debits, and contractual adjustments with a high level of accuracy.
• Review explanation of benefits and denial details to determine next actions, including account correction, follow-up, or adjustment posting.
• Maintain expected productivity and quality standards while managing assigned account volume and documentation requirements.
• Support billing workflows involving workers’ compensation and other specialty payers when applicable.
• Use healthcare systems and billing applications such as Cerner and related reimbursement tools to manage account activity and follow-up.
• Carry out additional patient account and revenue cycle duties as assigned to support departmental operations.

Qualifications:

• High school diploma or equivalent preferred; additional college or technical training is a plus.
• Prior experience in healthcare billing, account follow-up, or medical collections preferred.
• Working knowledge of claim processing, denial review, reimbursement practices, and account adjustment procedures.
• Ability to read payer responses and explanation of benefits documents and determine appropriate corrective action.
• Familiarity with payment posting, credit and debit adjustments, and insurance or patient account reconciliation.
• Experience working with workers’ compensation claims and government or commercial payers is advantageous.
• Proficiency with electronic billing platforms or hospital systems such as Cerner is preferred.
• Ability to meet vaccination requirements and employment eligibility verification standards, including E-Verify participation where applicable.

Compensation

$25.00-$27.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.