Administrative Coordinator

We are looking for a personable and highly organized Administrative Coordinator to support an adult education program in Ellicott City, Maryland. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for learners, volunteers, and instructors while keeping records, communications, and daily office operations running smoothly. The person in this role will contribute to an inclusive environment where adults from varied backgrounds feel respected, informed, and comfortable seeking assistance.

Responsibilities:
• Welcome students, volunteers, and instructional staff with professionalism and warmth, helping each person feel at ease upon arrival.
• Support the intake process for new learners by distributing enrollment materials and following up about assessments, orientations, and related next steps.
• Respond to office questions and direct individuals to the appropriate team members when additional assistance is needed.
• Maintain organized student records and program documents, ensuring files are complete, accessible, and up to date.
• Enter attendance, assessment, and other program data with a high level of accuracy and consistency.
• Review paper and digital records on a regular basis to confirm information matches across program documentation and databases.
• Keep instructional supplies, learning materials, and resource areas orderly so staff and learners can easily access what they need.
• Provide broad administrative support to the Project Literacy team, including assistance with scheduling, document handling, and day-to-day coordination.
• Adapt to changing office activity levels, including busier enrollment periods, and take on additional duties as program needs evolve.

Qualifications:

• Demonstrated success working respectfully with people from a wide range of cultural, language, educational, and socioeconomic backgrounds.
• Strong customer service skills with a friendly, approachable manner in a multicultural setting.
• Excellent organizational ability and close attention to detail in administrative work.
• Proven accuracy in recordkeeping, filing, and data entry tasks.
• Confidence using spreadsheets, databases, and new technology tools with minimal ramp-up time.
• Solid numerical aptitude and comfort handling attendance figures, assessment data, and other number-based information.
• Ability to protect confidential information and use sound judgment when handling sensitive records.
• Prior experience supporting adult learners, English language learners, immigrant communities, or similarly diverse populations is preferred; bilingual ability is a plus.

Compensation

$19.95-$23.10 Hourly

About Us

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