Mortgage Post Closing Supervisor

We are looking for an experienced Mortgage Post Closing Supervisor to lead post-closing operations in Milwaukee, Wisconsin area. This role oversees the review and resolution of mortgage documentation, ensures files meet investor and regulatory standards, and keeps trailing document activity on schedule. The position also plays a key part in strengthening quality controls, supporting team performance, and delivering reliable service to clients and business partners.

Responsibilities:

• Lead the day-to-day post-closing function, guiding staff responsible for validating loan file completeness, accuracy, and compliance requirements.

• Direct the tracking and follow-up of trailing documents and exception queues to support prompt receipt, review, certification, and final resolution.

• Review collateral-related records such as recorded mortgages, assignments, title policies, endorsements, and other supporting loan documents to confirm proper documentation.

• Ensure document issues are identified early, communicated clearly to stakeholders, and resolved within established turnaround expectations.

• Partner with originators, closing agents, title companies, custodians, investors, and clients to correct deficiencies and maintain file integrity.

• Build and maintain quality review practices that improve consistency, reduce errors, and support strong operational outcomes.

• Analyze recurring documentation issues, identify root causes, and recommend process improvements to strengthen performance.

• Monitor workflow metrics including volume, aging, service levels, and quality results, and provide operational updates to leadership.

• Supervise employee performance through coaching, goal setting, training, evaluations, and accountability measures aligned with company policies and applicable regulations.

Qualifications:

• At least 3 years of experience in mortgage operations with direct exposure to post-closing, collateral review, trailing documents, document custody, loan delivery, or quality control activities.
• Demonstrated ability to lead, mentor, or supervise team members in a mortgage operations environment.
• Working knowledge of mortgage documentation, closing processes, loan administration, servicing, and related compliance expectations.
• Experience using mortgage servicing systems, loan origination platforms, document management tools, imaging applications, and Microsoft Office.
• Strong analytical skills with the ability to identify documentation problems, track exceptions, and drive timely resolution.
• Comfortable learning new technology and adapting quickly to changing operational tools and workflows.
• Effective communication and organizational skills, with the ability to manage priorities, coordinate with multiple parties, and maintain service standards.

Compensation

$60,000.00-$67,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.