HRIS Workday Analyst

We are looking for an HRIS Workday Analyst to support a Contract assignment in Providence, Rhode Island. This role will focus on managing and resolving a high volume of Workday Help cases tied to time off, leave balances, and absence-related processes. The position partners closely with internal Workday specialists and technical team members, with day-to-day guidance from a Senior Workday Analyst. Candidates who bring practical Workday knowledge and a solid grasp of accrual policy administration will be well suited for this opportunity.

Responsibilities:
• Review, prioritize, and resolve a substantial queue of Workday Help requests related to Time Off, Accruals, and Absence activity.
• Investigate system issues and determine root causes by working with internal Workday professionals and technical stakeholders.
• Apply knowledge of accrual rules and leave policies to support accurate case resolution within Workday.
• Perform hands-on configuration updates when needed to address case-related issues, while operating within established system design parameters.
• Collaborate with a Senior Workday Analyst to align work with team priorities and follow defined resolution approaches.
• Document findings, actions taken, and outcomes to maintain clear case history and support knowledge sharing across the team.
• Monitor recurring issue patterns and communicate observations that may help improve support efficiency and data accuracy.

Qualifications:

• At least 2 years of hands-on experience working with Workday in an HRIS or analyst capacity.
• Practical understanding of Time Off, Accruals, and Absence processes within Workday.
• Familiarity with accrual policy administration and its impact on system behavior and case resolution.
• Working knowledge of Workday configuration, with the ability to make controlled updates when required.
• Experience supporting HRIS environments and analyzing system issues in a structured, detail-oriented manner.
• Strong collaboration skills with the ability to work effectively with technical teams and internal system specialists.
• Clear written documentation skills and the ability to manage a high-volume workload with consistent accuracy.

Compensation

$38.00-$44.00 Hourly

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