Director of Security and Chief Safety Officer

Go METRO

Director of Security and Chief Safety Officer

• Develop, implement and enforce Safety and Security policies and procedures.
• Ensure the Agency Safety Plan is evaluated annually, updated as necessary and executed.
• Determine safe work methods and ensure that employees are notified of new and modified methods.
• Ensure that employees are trained in safety and security policies and procedures.
• Ensure that employees follow procedures.
• Ensure health, safety and security concerns of employees are responded to in a timely manner.
• Coordinate the efforts of all employed by the Authority in recognizing hazards and taking appropriate corrective actions or control measures.
• Ensure Root Cause Analysis are performed on safety related incidents, including development of corrective actions to mitigate and/or prevent recurrence.
• Inform directors and supervisors about how best to carry out their fundamental responsibilities for preventing accidents in their operations.
• Oversee the transportation/fleet safety and industrial safety programs.
• Ensure safety and security personnel evaluate new and updated bus shelter and layover locations as well as revised routes.
• Ensure internal auditing plan is carried out for all modes.
• Provide notification to FTA or other required agencies of any reportable incidents.
• Ensure the Configuration Management Process is followed for safety and security related matters.
• Ensure safety and security certification is followed for current system and any additions.
• Oversee the Operator Training Program, which includes new operator, refresher, targeted and refresher training activities.
• Ensure emergency response drills including fire drills, tabletop and full-scale exercise are carried out as directed by emergency operations plans and procedures.
• Provide environmental oversight to ensure required permitting, reporting and training is completed.
• Ensure threat and vulnerability analysis are performed annually or more frequently as needed.
• Ensure the Security and Emergency Preparedness Plan (SEPP) is evaluated annually and updated as needed.
• Ensure police details are managed to provide the most secure environment for the public and employees to the extent possible.
• Ensure there is communication, coordination and training with CPD, local police and emergency responders, Department of Homeland Security (DHS) and the Transportation Security Administration (TSA).
• Assure Metro maintains strong relationships with police and emergency response jurisdictions.
• Ensure facility security assets are maintained.
• Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department and organization accomplishments.
• Oversee the continued development of all Safety, Security and Training employees to keep them abreast of new technologies; oversee and direct the development of safety, security and training management employees' skills and understanding of procedures and policies, developing, implementing, monitoring and overseeing adherence to performance standards.
• Advance staff through training, professional development and promotional opportunities.
• Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff.
• Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.
• Ability to work in compliance with Metro's safety and security policies.

• Communications - Excellent verbal and written skills; Persuasive, consensus builder.
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
• Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.
• Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem solving.
• Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility and the ability to maximize resources.
• Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills.

• Bachelor's Degree preferred.
• Minimum of five (5) or more years' experience in Industrial setting preferably in Transportation or Transit environment.

• Transit Safety and Security Program (TSSP) – (OHST) certification required.
• Certified Safety Professional (CSP) certification preferred.

• Proficient in the MS Office (or similar) suite, including, but not limited to, Excel, Word, Access and PowerPoint; GroupWise email; Maximo (or similar) inventory management and purchasing modules.
• Must have the ability to learn new computer programs (software and applications).
• Must be able to lift and carry materials and supplies, up to 50 lbs.
• Must be able to respond to critical situations and work a flexible schedule as required.

Equal employment opportunity, including veterans and individuals with disabilities.

PI285176916