Collections Specialist

We are looking for a detail-oriented Collections Specialist to join a growing organization in Northern Kentucky on a Contract basis. This position plays an important role in supporting accounts receivable efforts by following up on past-due balances, addressing payment concerns, and helping maintain steady collection practices across multiple locations. The ideal candidate is organized, comfortable communicating with customers, and ready to contribute to day-to-day credit and billing operations in a collaborative office setting.

Responsibilities:

• Monitor outstanding receivables and follow up with customers to address delinquent balances in a timely manner.

• Record collection efforts, payment updates, and account notes accurately within internal systems.

• Investigate invoice questions and work with customers or internal teams to resolve billing-related issues.

• Prepare and distribute account statements while handling routine customer correspondence tied to open balances.

• Assist with credit hold activities by reviewing account status and helping track exceptions that require attention.

• Maintain orderly accounts receivable files and customer records in line with internal compliance standards.

• Support the Credit Manager with daily operational tasks related to collections and accounts receivable.

• Learn and work within Acumatica and other office tools to help streamline collection and account management activitie

Qualifications:

• Previous experience in collections, accounts receivable, or a customer-facing finance support role is preferred.
• Working knowledge of commercial or consumer collection practices and standard collection procedures.
• Ability to manage multiple priorities with strong accuracy and attention to detail.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Basic understanding of bookkeeping concepts and billing workflows.
• Strong written and verbal communication skills for customer interactions.
• Willingness to learn new systems and adapt to established credit and receivables processes.

Compensation

$18.00-$20.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.