Office Assistant

We are looking for a dependable Office Assistant to support daily test center operations. This Long-term Contract position is ideal for someone who stays calm in a structured, fast-moving setting and takes pride in delivering a detail-oriented experience for every visitor. The role combines front-desk support, administrative coordination, and exam room oversight while following strict security and compliance standards. Candidates should be comfortable with a flexible schedule that may include weekday, Saturday, occasional evening, and possible Sunday hours.

Responsibilities:
• Welcome test takers and visitors, provide clear check-in guidance, and confirm identity documents in accordance with site procedures.
• Supervise the testing environment throughout the day, ensuring rules are followed and irregular activity is addressed promptly and appropriately.
• Carry out required security steps, which may include screening measures and biometric or digital record collection when applicable.
• Support front-office operations by answering inbound calls, scanning documents, handling clerical tasks, and maintaining organized records.
• Protect confidential testing materials and maintain a secure, orderly workspace at all times.
• Document incidents, exceptions, and candidate concerns accurately, escalating issues quickly when needed.
• Assist with basic equipment handling, including packing, unpacking, and moving materials or devices in line with safety expectations.
• Help create a fair and comfortable experience for all candidates by providing attentive assistance and consistent policy enforcement.
• Adapt to changing weekly schedules based on site operating hours and testing demand.

Qualifications:

• High school diploma or equivalent is required; additional college experience is helpful.
• At least one year of in-person customer service experience in a setting such as retail, hospitality, reception, or similar is required.
• Strong verbal and written communication skills, with the ability to interact professionally with candidates and coworkers.
• Comfort using Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and web browsers.
• Ability to manage multiple tasks in a detail-focused environment while maintaining accuracy and composure.
• Must be able to stand or remain seated for extended periods, move through the testing room regularly, and escort candidates as needed.
• Ability to bend, stoop, work in tight spaces, and lift up to 40 pounds when handling office or testing equipment.
• Availability for a flexible schedule, including Saturday shifts and occasional evening or Sunday hours.

Compensation

$17.10-$18.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.