Collections Specialist

We are looking for a Collections Specialist to join a construction-focused organization in North Houston on a contract to hire basis. This position is ideal for someone who can manage a fast-paced receivables environment, communicate confidently with business customers, and support cash flow through effective follow-up and account analysis. The role calls for attention to detail and the ability to work comfortably with collection systems and spreadsheets under tight deadlines.

Responsibilities:

• Manage business-to-business collection activity by contacting customers regularly to secure timely payment on outstanding balances.

• Place a high volume of outbound calls and follow-up communications to resolve delinquent accounts and maintain accurate collection records.

• Negotiate and document payment arrangements that align with company guidelines while improving account recovery.

• Review customer accounts to help evaluate credit terms and support the setup of appropriate lines of credit.

• Assist with accounts receivable research, including investigating unapplied cash, short payments, and tax-exempt account issues.

• Monitor account status and identify payment trends or discrepancies that require escalation or further financial review.

• Use systems to track collection activity and update customer account information.

• Prepare and maintain Excel-based reports to support collection efforts, account reconciliation, and management visibility.

Qualifications:

• Experience in commercial collections, billing follow-up, or credit and collections within a business-to-business environment.

• Ability to manage a large volume of outbound collection calls while maintaining professionalism and strong customer relationships.

• Working knowledge of accounts receivable processes and the financial concepts related to payment resolution and credit review.

• Familiarity with Oracle, or other ERP systems.

• Proficiency in Excel for tracking account activity, reviewing balances, and organizing collection data.

• Strong problem-solving skills with the ability to research payment discrepancies such as unapplied cash and short pays.

• Comfortable performing in a deadline-driven setting where priorities can shift quickly.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.

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