Position Summary The Accounts Receivable Specialist located in Chippewa Falls, is responsible for managing customer billing, collections, cash application, and accounts receivable activities to ensure accurate financial records and healthy cash flow. This role supports customer relationships through timely invoicing, proactive communication, and effective resolution of billing and payment issues while assisting with general accounting functions and compliance requirements. Key Responsibilities Customer Billing Review packing lists and match them to sales orders to ensure billing accuracy. Update sales orders with freight costs and pricing information. Prepare and issue accurate customer invoices for parts shipments in a timely manner. Process wire screen material transactions and invoice customers accordingly. Record shipment tracking information within sales orders. Generate monthly advertising invoices and intercompany billings. Monitor open sales orders and follow up on outstanding shipments. Accounts Receivable Management Apply customer payments and deposits accurately to invoices and sales orders. Maintain accounts receivable aging reports and monitor outstanding balances. Perform credit reviews and process credit references for new customer accounts. Ensure accurate customer account records and documentation. Collections & Credit Management Review delinquent accounts and conduct collection activities on a regular basis. Communicate professionally with customers to resolve payment discrepancies and secure timely payments. Escalate high-risk accounts to management and recommend appropriate actions, including credit holds when necessary. Collaborate with the accounting team to review finance charges and account status. Returns & Customer Support Process customer return authorizations in accordance with approved procedures. Monitor and review return merchandise authorizations (RMAs) and provide status updates. Partner with sales and customer service teams to resolve customer concerns and billing inquiries. Payment Processing Process customer credit card transactions accurately and securely. Reconcile credit card payments and ensure proper recording within the accounting system. Accounting & Administrative Support Assist with month-end accounts receivable reporting, reconciliations, and close activities. Review and follow up on open parts orders. Support internal and external audit requests by providing required documentation and analysis. Collaborate with sales, operations, management, and other departments to resolve billing and payment issues. Review, submit, and process customer rebates and related documentation.
Qualifications:
Qualifications Minimum of 2 years of Accounts Receivable or related accounting experience. Knowledge of multi-state sales tax requirements and compliance practices. Experience using accounting software such as Sage, QuickBooks, or similar ERP/accounting systems. Strong proficiency in Microsoft Excel and Microsoft Office applications. Excellent attention to detail, accuracy, and organizational skills. Strong verbal and written communication abilities with a customer-service mindset. Ability to prioritize workload, meet deadlines, and work independently. Proven problem-solving skills with the ability to identify issues and implement solutions proactively. Team-oriented detail oriented with a willingness to learn and support cross-functional initiatives.
Compensation
$52,000.00-$62,400.00 Yearly
About Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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