Clerk, Collections

We are looking for a Collections Clerk to support accounts receivable efforts for a growing firm in Suffolk County, NY. The position is ideal for someone with strong industrial or manufacturing collections experience who can manage a high-volume workload while maintaining effective communication with customers and internal teams. The person in this role will help drive timely payments, investigate account issues, and contribute to the overall reduction of outstanding receivables. Success in this position requires strong communication, sound judgment, and a steady work history in collections-related roles. This contract opportunity provides an opportunity to showcase and improve your skills.

Key Duties:

• Review customer accounts each day to identify overdue balances and determine the next steps needed to secure payment.

• Contact customers by phone and written communication to collect past-due amounts while maintaining a detail-oriented, service-oriented approach.

• Research payment activity, support remittance application efforts, and coordinate with cash application processes to ensure account accuracy.

• Work closely with sales partners and leadership when escalations are needed to help resolve aging balances more efficiently.

• Communicate regularly with internal departments regarding account status, collection updates, and items requiring follow-up.

• Handle payment transactions such as credit card, e-check, and applicable refund processing in accordance with company procedures.

• Investigate billing concerns, short payments, and account discrepancies to help bring accounts to resolution.

• Manage an assigned portfolio of accounts and take ownership of lowering delinquency levels within that book of business.

• Prepare collection activity summaries and progress updates for management review, and assist with additional related duties as needed.;

MUST WORK ON SITE in office 5 days per week.

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Qualifications:

Compensation

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