Account Manager
Responsibilities:
• Manage day-to-day support for strategic customer accounts, ensuring timely coordination across internal teams and consistent follow-through on client needs.
• Review customer and supplier agreements, monitor expiration timelines, assist with document revisions, and help maintain compliance with contractual terms.
• Oversee rebate program administration by preparing calculations, validating results, reconciling records, and communicating updates to customers as needed.
• Maintain contract pricing records and process pricing changes accurately to support account profitability and customer satisfaction.
• Produce recurring and ad hoc sales reports, using advanced Excel tools to analyze performance, identify patterns, and support decision-making.
• Coordinate the setup of new customer accounts and maintain accurate account data within internal systems.
• Respond to inbound account-related inquiries and provide attentive support that strengthens customer relationships.
• Partner with sales, operations, and other cross-functional stakeholders on lead generation activities, strategic projects, and process improvement efforts.
Qualifications:
• Experience in account management, sales support, contracts administration, or a related business-facing role.• Strong ability to build and maintain positive relationships with customers, vendors, and internal partners.
• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUPs, and formula-based analysis.
• Familiarity with contract review, renewal tracking, pricing updates, or rebate program support.
• Strong analytical and organizational skills with careful attention to detail and accuracy.
• Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
• Clear written and verbal communication skills, including the ability to handle inbound inquiries professionally.
Compensation
$19.79-$22.91 HourlyAbout Us
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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