Legal Operations Specialist – Legal Support

We are looking for a detail-oriented Legal Operations Specialist to support the performance and continuous improvement of the firm’s legal technology environment in SE Denver. This position combines legal support knowledge with systems administration and operational problem-solving, with a strong focus on Filevine and related tools. The person in this role will partner with attorneys, firm leadership, and technical teams to strengthen workflows, improve user adoption, and help the organization deliver efficient client service. For immediate consideration, please send your resume to amy.thomas@roberthalf[dot][com].

Responsibilities:

• Oversee the day-to-day administration of the Filevine platform, including configuration settings, user roles, permissions, and data governance practices.

• Build and refine workflows, custom fields, templates, task structures, and deadline tracking processes to support consistent legal operations across the firm.

• Coordinate account provisioning, licensing, onboarding, and offboarding activities to maintain accurate access and reliable system records.

• Work with external vendors and technical partners to troubleshoot system issues, support integrations, and assess new tools that align with business needs.

• Monitor platform updates and feature releases, then guide implementation planning and user readiness for enhancements.

• Review existing operational processes, identify inefficiencies, and recommend practical technology-driven improvements that increase effectiveness.

• Lead training sessions for attorneys and staff, creating clear documentation, reference materials, and self-service resources to support ongoing learning.

• Act as a primary support contact for system users, resolving questions promptly and escalating more complex issues when needed.

• Support firm-wide technology rollouts and adoption efforts related to legal systems and workflow changes.

• Collaborate with practice leaders and the IT Director to align platform capabilities with operational priorities and service expectations.

Qualifications:

• At least 3 years of experience working with Filevine or a similar legal case management platform in an administrative or support capacity.
• Demonstrated ability to manage system configurations, platform integrations, and workflow automation initiatives.
• Strong understanding of legal support operations, including calendaring, civil procedure, and document or case-related workflow coordination.
• Experience delivering user training and explaining technical concepts clearly to both legal and non-technical audiences.
• Solid organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.
• Analytical problem-solving ability with a track record of identifying issues, determining root causes, and implementing effective solutions.
• Strong communication skills and the ability to work effectively with attorneys, staff, vendors, and cross-functional stakeholders.
• Prior experience in a law firm, legal department, paralegal setting, or legal operations environment is preferred.

Compensation

$90,000.00-$100,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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