IT Help Desk I

We are looking for an IT Help Desk I specialist to provide hands-on technical support for hardware, software, and networked systems in Hawaii. This long-term contract position is ideal for someone who enjoys solving technical issues, supporting day-to-day IT operations, and assisting with equipment deployment across a healthcare environment. The role also requires strong coordination skills, with the ability to manage timelines, support project-related activities, and contribute to organized technical documentation. To apply for this role, please call Erica Huggins at 808.452.0256.

Responsibilities:

• Install, configure, and maintain workstations, peripheral devices, standard software, and network-connected equipment to support daily operations.

• Investigate and resolve technical issues involving computers, printers, and related hardware, including more advanced repair needs when required.

• Identify and correct connectivity problems affecting communication between user devices, servers, printers, and other network components.

• Coordinate the relocation, setup, and reinstallation of computer equipment during office or departmental moves.

• Provide assistance to higher-level support team members on escalated tasks and broader technical initiatives.

• Track assigned activities, maintain accurate records, and support scheduling needs tied to project and operational work.

• Perform document scanning and help organize technical or project materials to ensure information is easy to access.

• Contribute to additional IT support and project-related duties as business needs require.

Qualifications:

• High school diploma or equivalent is required.
• At least 3 years of experience in information systems, information technology, or a related technical support environment is required.
• An associate degree in information technology, computer systems, or a comparable field is preferred.
• A+ certification, Network+ certification, or an equivalent credential is required.
• Valid driver’s license and reliable daily access to a personal vehicle are required.
• Ability to troubleshoot hardware, software, printer, and basic network issues in a hands-on support setting.
• Experience supporting schedules, timelines, scanning tasks, or project coordination activities is beneficial.

Compensation

$23.75-$27.50 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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