Bilingual Sales & Operations Specialist
Overview:
A growing, globally connected organization is seeking a highly organized and detail-oriented Bilingual Sales & Operations Specialist to support day-to-day sales coordination, customer communication, and operational workflows. This role is ideal for someone who thrives in a fast-paced environment, stays highly organized, and enjoys balancing client interaction with behind the scenes execution.
Key Responsibilities:
Sales & Customer Coordination
- Serve as a primary point of contact for customers, handling inquiries, order updates, and follow-ups
- Support sales activities including preparing quotes, entering orders, and tracking through completion
- Build and maintain strong relationships with clients, distributors, and partners
Order Management & Logistics
- Oversee order processing from entry through delivery
- Coordinate shipments and monitor timelines to ensure on-time fulfillment
- Troubleshoot order discrepancies and proactively resolve issues
Operations & Vendor Communication
- Communicate with domestic and international suppliers regarding orders, inventory, and delivery schedules
- Track purchase orders and support inventory management efforts
- Assist with shipping documentation and logistics coordination
Internal Collaboration
- Partner with cross-functional teams to maintain workflow efficiency
- Support ongoing process improvements across sales and operations
- Assist with reporting and general business support as needed
Qualifications:
Qualifications:
- Fluent in Mandarin and English (required), with the ability to speak, read, and write in both languages
- 1–3+ years of experience in sales support, customer service, or operations
- Highly organized with strong attention to detail and follow-through
- Experience with order processing, logistics, or B2B environments is a plus
- Proficient in Microsoft Office; ERP or CRM experience preferred
- Strong communication and multitasking abilities
What They’re Looking For:
- Someone who can effectively bridge communication between global teams and clients
- A proactive, hands-on individual who can manage multiple priorities
- Detail-oriented with a strong sense of ownership and accountability
- Comfortable working in a fast-paced, collaborative environment
Compensation
$50,000.00-$70,000.00 YearlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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