Night Operations Assistant

HS

2 yrs

None

Sitting at workstation for extended periods of time; repetitive motions typical of desk work (sitting/bending/twisting/pulling/typing); prolonged screen time; lifting/carrying/pulling objects up to 30lbs.

Wed – Sun 12:00am-8:00am; 37.5 Hours/Week

The Night Operations Assistant (NOA) provides overnight support for residence hall operations, serving as the primary staff presence during late-night hours. This role is responsible for monitoring building access, maintaining front desk operations, responding to safety and community concerns, and ensuring compliance with University Housing policies and procedures.

Working independently, the NOA collaborates with on-call staff and campus partners to address incidents, escalate concerns, and support a safe and secure residential environment. The position also includes documenting overnight activity, assisting residents with questions or concerns, and connecting students to appropriate campus resources when needed.

Overall, the Night Operations Assistant plays a critical role in promoting safety, accountability, and continuity of care within the residential community during overnight hours.

This position is a seasonal appointment that runs from August through May each academic year and does not require annual reapplication, contingent upon satisfactory job performance and continued operational need.

Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Multiple positions available.

Strong interpersonal and customer service skills
Effective verbal and written communication
Ability to manage conflict and de-escalate challenging situations
Sound judgment and decision-making in fast-paced or high-pressure environments
Attention to detail and situational awareness
Ability to maintain professionalism and confidentiality
Time management and ability to work independently during overnight hours
Basic technology skills (e.g., reporting systems, email, access control systems)

Some college experience preferred. Prior experience in customer service, residence life, security, or related fields, along with experience in incident documentation, policy enforcement, and independent work environments, is strongly preferred.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.