Donor Communications Manager

Position Title: Donor Communications Manager

Location: Commerce, CA 90040

Description:

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Donor Communications Manager supports the implementation of digital communications strategies that strengthen the AltaMed Foundation brand identity, improve workflow efficiency, and align messaging across platforms. This role is responsible for managing the day-to-day development and delivery of donor-focused content, ensuring consistency, quality, and timeliness. The Manager supervises and supports the professional development of the Donor Relations Writer, who creates content for multiple donor-facing channels. This role coordinates and executes multi-platform communications, including website, email marketing, and social media, in collaboration with internal stakeholders to support departmental priorities. Responsibilities include managing Foundation email calendars, audience segmentation, and campaign deployment to effectively engage donors and advance fundraising efforts. This role also maintains website content and monitors digital traffic to enhance visibility and user engagement. This role tracks and analyzes performance across channels —using tools such as Google Analytics and platform-specific metrics — to inform ongoing improvements and optimize content effectiveness. The Manager also collaborates across departments — with a particular focus on the AltaMed Art Collection, one of the most comprehensive collections of Chicano and Mexican art in the country and uniquely integrated into a health care setting — as well as Government Relations and Public Affairs, to ensure messaging is aligned, culturally responsive, and strategically directed to donors and prospective supporters. Through this work, the Manager helps elevate how art advances healing, community connection, and AltaMed’s broader mission. This role requires strong project management skills, attention to detail, and the ability to translate strategic direction into clear, compelling digital content through effective cross-functional collaboration.

Minimum Requirements

• Bachelor’s degree in communications, marketing, public relations, nonprofit management, or a related field. Master’s degree a plus.

• Minimum of 5 years of experience in digital communications, content management, or donor/constituent relations, including hands-on experience with email marketing platforms (e.g., Salesforce Marketing Cloud, Mailchimp, or similar), website CMS tools, and social media management.

• Experience supervising or mentoring staff, with strong project management skills and the ability to manage competing deadlines while maintaining quality, consistency, and attention to detail across donor-facing content.

Compensation

$95,328.23 - $119,160.29 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Remote Type: Hybrid


About US:
As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

Learn About AltaMed: Click Here

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.

We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.

Equal employment opportunity, including veterans and individuals with disabilities.

PI285166683