Senior Community Program Manager

Job Title:

Senior Community Program Manager

Requisition ID:

R027612

Job Description:

At Xbox, we believe that gaming is for everyone. We strive to make life more fun for billions of people around the world by creating gaming experiences that everyone can enjoy. Because when everyone plays, we all win. We also believe the industry should be inclusive of all. We strive to be inclusive by welcoming all people to our community, being open to new ideas, and by celebrating the uniqueness of our colleagues.

As our Senior Community Program Manager, you’ll play a large role in defining the future direction of our overall investment in communities, internally and externally.  You will impact the gaming industry by successfully influencing our engagement strategies, with the end goal of building vibrant and highly engaged communities.  You should feel equally comfortable communicating with large groups or individuals at many different levels of the company.  You should be passionate about enabling and encouraging positive, diverse, inclusive, and productive interactions resulting in the best possible end-user experience.  A strong understanding of the gaming industry and what drives the passion of gamers is a valuable differentiator.

Key Role Responsibilities:

• Drive the Gaming for Everyone (G4E) community strategy, aligning investments to business priorities and delivering measurable cultural and player impact (e.g., adoption, engagement, sentiment shifts).
• Establish and operationalize community health metrics, using qualitative and quantitative data to generate insights and inform strategy, prioritization, and investment decisions.
• Build and manage relationships with internal and external community leaders and influencers, in partnership with Community Leads and HR, to ensure sustained engagement and two-way dialogue.
• Lead end-to-end execution of G4E programs and events, including planning, stakeholder alignment, and delivery across internal and external audiences.
• Develop and execute communication strategies that amplify community voice, increase engagement, and align stakeholders across the organization.
• Lead implementation of governance models that drive consistency, accountability, and alignment across communities, geographies, and functions.
• Identify and drive integration opportunities across community efforts, product experiences, and customer-facing processes to increase impact and reduce fragmentation.

Basic Qualifications:

• 5+ years of experience in program/project management or equivalent
• Expert knowledge of community engagement strategies including the development of a holistic architecture of websites, forums, and emerging tools and practices
• Energetic self-starter, using data to drive decisions
• Proven ability to work in a fast-paced environment and adapt to changing priorities quickly and efficiently
• Proven ability to influence others and drive decisions, without being in a position of authority
• Excellent written and verbal communication skills, with strong attention to detail

Preferred Qualifications:

• Bachelor’s degree preferred in marketing, computer science, communications, or related field
• Gaming industry knowledge or experience
• Experienced with project management tools and Microsoft Office software
• Experience working with executive leaders
• Experience with facilitating large group discussions on complex topics

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up.

Ready to Activate Your Future?

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $38.85 - $71.83 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.