Accounts Receivable Specialist

We are looking for an Accounts Receivable/Billing Specialist to join our client's team in Grimes, Iowa on a Contract basis or Temp to hire basis. This role is ideal for someone who enjoys balancing day-to-day receivables activities with direct customer support and issue resolution. The position will play an important part in keeping billing records accurate, processing payments efficiently, and helping improve overall order-to-cash performance.

Responsibilities:

• Manage daily receipt activity by applying credit card payments and other customer remittances accurately and on time.

• Prepare customer refunds along with full or partial credit adjustments while ensuring supporting documentation is complete.

• Create, update, and review customer account records to maintain accurate master data and reduce downstream billing issues.

• Distribute invoices and account statements and perform manual billing tasks when standard processes do not apply.

• Research payment and invoicing concerns, identify root causes of discrepancies, and resolve issues in a timely manner.

• Work closely with internal teams to address disputes, support field partners, and improve the customer experience.

• Oversee incoming accounts receivable support requests and provide prompt, thorough follow-up to customers and stakeholders.

• Recommend and support process improvements aimed at lowering the frequency of credit memos and strengthening billing accuracy.

Qualifications:

• Experience supporting accounts receivable operations in a high-volume business environment.
• Working knowledge of cash application, billing support, and daily cash activity processing.
• Ability to handle commercial collections and customer account follow-up with professionalism and accuracy.
• Strong attention to detail when maintaining customer records, processing credits, and issuing refunds.
• Effective problem-solving skills with the ability to investigate discrepancies and coordinate resolutions across teams.
• Clear written and verbal communication skills for interacting with customers and internal business partners.
• Proficiency with standard business systems and spreadsheets used for receivables and payment tracking.

Compensation

$19.79-$22.91 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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