Generative AI Training and Support Specialist

We are looking for a Generative AI Training and Support Specialist to help employees build confidence and practical skills with modern AI tools in NEW YORK, New York. This Long-term Contract position is ideal for someone who combines training expertise, strong communication, and hands-on platform support to create effective learning experiences across the organization. The role will focus on delivering engaging education, guiding responsible tool usage, and supporting enterprise AI environments in collaboration with cross-functional stakeholders.

Responsibilities:
• Create and lead instructor-led and self-paced learning experiences covering enterprise generative AI platforms such as ChatGPT Enterprise, Microsoft Copilot, Claude, and similar tools.
• Produce user-friendly educational resources, including reference guides, job aids, and video-based content, tailored to employees with different levels of AI knowledge.
• Coordinate programming for AI learning communities and related internal education initiatives by organizing sessions, handling logistics, and contributing relevant content.
• Act as a go-to resource for employee questions on AI capabilities, practical business applications, and appropriate usage standards.
• Work closely with HR, Legal, and other business partners to ensure training materials align with current privacy, compliance, and AI governance expectations.
• Partner with learning and development teams to build training that covers both AI tools and broader workplace skills influenced by emerging technologies.
• Monitor attendance, learner input, and engagement data to evaluate outcomes and refine training programs over time.
• Administer enterprise AI platforms by overseeing configuration, user access, workspace structure, and departmental segmentation.
• Serve as the main point of contact for external AI vendors, escalating technical concerns when necessary and preparing reporting on adoption, licensing, compliance, and chargeback activity.

Qualifications:

Compensation

$50.00-$60.00 Hourly

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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