Sales Analyst

We are looking for a Sales Operations Coordinator to support sales operations and provide the reporting, coordination, and analytical insight needed to keep commercial activities running smoothly in Lawrence, Massachusetts. This role blends hands-on operational support with data-driven analysis, helping teams manage customer setup, promotional activity, merchandising efforts, and day-to-day sales requests. The ideal candidate brings strong organization, sound judgment, and the ability to turn business data into clear, useful information for stakeholders.

Responsibilities:

• Coordinate incoming sales-related requests by monitoring shared communication channels, organizing priorities, and routing matters to the appropriate internal contacts.

• Support the setup of customers, products, and vendors by maintaining accurate records across internal systems and external platforms.

• Prepare recurring and ad hoc sales reports, dashboards, and summaries that highlight trends, performance results, and actionable business insights.

• Keep projects and daily workflows on track through task management tools, ensuring deadlines, responsibilities, and follow-up actions are clearly managed.

• Provide oversight and direction to the Sales & Marketing Assistant to help maintain efficient execution of routine operational activities.

• Assist the sales team with product samples, presentation materials, meeting logistics, and post-meeting follow-up to strengthen customer support.

• Help coordinate promotional and retail merchandising initiatives by tracking deliverables, timelines, and cross-functional communication.

• Contribute to operational improvements related to sales processes and system-based workflows when business needs require updates or transitions.

Qualifications:

• 3+ years of experience in sales analysis, sales operations, or a related business support role.
• Demonstrated ability to create and interpret sales reports, dashboards, and performance metrics for business stakeholders.
• Experience supporting sales processes, including customer onboarding, administrative coordination, and cross-functional communication.
• Working knowledge of sales tax concepts and sales tax return processes.
• Familiarity with KYC and AML requirements in a business operations or customer setup environment.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and follow-up activities effectively.
• Proficiency with spreadsheets, reporting tools, and task management platforms used to track workflow and performance.

Compensation

$80,000.00-$90,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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