Collections Specialist

We are looking for a detail-focused Collections Specialist to join our team in Hartland, Wisconsin on a Contract basis. In this role, you will help stabilize receivables activity by pursuing overdue payments, reviewing account accuracy, and supporting administrative follow-through across billing records. This opportunity is well suited for someone who can work independently, stay organized in a fast-moving setting, and bring strong accounts receivable expertise to a short-term assignment.

Responsibilities:
• Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up.
• Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues.
• Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity.
• Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates.
• Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles.
• Assist with refining collection workflows and reporting practices to improve efficiency and visibility.
• Maintain accurate notes and documentation on collection activity, account status, and resolution progress.

Qualifications:

• Prior experience in accounts receivable, commercial collections, or a closely related finance support role.
• Strong working knowledge of collection procedures, aging reports, and billing follow-up practices.
• Proficiency in Excel for data review, reconciliation, reporting, and record analysis.
• Experience using ServiceTitan or a comparable business or accounting platform is strongly preferred.
• Excellent attention to detail with the ability to manage multiple accounts and deadlines effectively.
• Self-directed work style with strong organization, persistence, and problem-solving skills.
• Ability to communicate clearly and collaborate with internal teams to resolve account discrepancies.

Compensation

Based on experience

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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