Member Services Coordinator
We are looking for a Member Services Coordinator to support member-facing operations and help deliver a responsive, organized service experience in Bellingham, Massachusetts. This position combines customer support, record maintenance, and administrative coordination to ensure members receive accurate information and timely assistance. The role is ideal for someone who is detail-oriented, comfortable managing data, and able to collaborate across teams while supporting meetings, promotions, and day-to-day office activities.
Responsibilities:
• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.
• Keep member records current by updating database information and ensuring documentation is complete and accurate.
• Manage website-related member materials and coordinate communications received from both internal teams and outside partners.
• Support product data maintenance by reviewing model details and updating category or status information as needed.
• Assist members with order-related issues, including processing backorder cancellation requests when appropriate.
• Enter and review promotional data, then prepare reports that help the team evaluate program performance and operational effectiveness.
• Help coordinate and participate in member meetings, events, and shows by preparing materials and providing administrative support.
• Contribute to shared team priorities by assisting colleagues with additional assignments and handling general office tasks as required.
**For immediate screening and interviews please reach out to me asap, including forwarding your resume, 508-205-2127, Eric Lebow
Qualifications:
• At least 2 years of experience in customer service, administrative support, accounting support, or a related office-based role.
• Strong data entry skills with the ability to maintain accurate records and process information efficiently.
• Experience supporting customers or members and resolving service-related questions in a detail-oriented manner.
• Familiarity with document control and maintaining organized files, communications, and reference materials.
• Ability to track inventory or supplies and support basic operational recordkeeping responsibilities.
• Working knowledge of business systems such as Epicor, Zendesk, or similar platforms is preferred.
• Excellent attention to detail, communication skills, and the ability to manage multiple tasks in a fast-paced environment.
**For immediate screening and interviews please reach out to me asap, including forwarding your resume, 508-205-2127, Eric Lebow
Compensation
$50,000.00-$52,000.00 YearlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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