Referral Specialist

Join our team as a Referral Specialist at Miramar Health Center in Kennewick, WA!

Referral Specialists play a vital role in helping patients access the specialty and follow‑up services they need. This role supports continuity of care by ensuring referrals are processed accurately and in a timely manner while serving as a key communication link between patients, providers, and internal and external healthcare partners. This role helps reduce barriers to care and supports smooth clinic operations.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week)

• $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates

• Additional pay for your bilingual skills, paid on hours worked

• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine

• Profit sharing & 403(b) retirement plan available

• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Manage referral work queues to ensure timely processing and completion

• Coordinate internal and external patient referrals and schedule follow‑up appointments as needed

• Assist with insurance authorizations and ensure required documentation is complete and accurate

• Maintain referral tracking by linking chart notes, correspondence, and follow‑up documentation

• Communicate with patients, providers, and referral facilities via phone, email, and fax

• Provide patients with instructions, educational materials, and translated resources as appropriate

• Perform other duties as assigned

Qualifications:

• High School Diploma or GED

• One year of experience working in an office setting, preferably in a medical or dental environment

• Bilingual (English/Spanish) speaking skills required at a level 9

• Experience using Epic or other electronic health record systems preferred

• Ability to prioritize tasks and work efficiently in a fast‑paced setting

• Strong communication, organizational, and interpersonal skills

• Ability to learn and use medical terminology

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!