Technology Director – Technology Resiliency

Job Description

Role Summary

Wells Fargo is seeking a Technology Director – Technology Resiliency to lead and scale enterprise resiliency capabilities across critical platforms, applications, and infrastructure. This role is responsible for setting the strategic direction, operating model, and execution of enterprise technology resiliency, ensuring alignment with business priorities, regulatory expectations, and long-term technology strategy. The leader will oversee teams of engineering managers and senior engineers while driving consistent, scalable resiliency practices across the enterprise. The Technology Director will operate at the intersection of engineering, architecture, risk, and business leadership, ensuring that critical services are resilient by design and capable of operating through severe but plausible disruptions.

Key Responsibilities

Strategic Leadership & Execution

• Define and drive the enterprise technology resiliency strategy, aligned to business priorities, regulatory expectations, and enterprise technology roadmaps
• Translate strategy into multi-year roadmaps, execution plans, and measurable outcomes
• Ensure consistent delivery of strategic commitments aligned to enterprise objectives
• Build alignment and support across senior technology and business leadership

Engineering Excellence & Resiliency Enablement

• Provide oversight and accountability for resiliency, availability, scalability, and recoverability of critical technology services
• Establish and enforce enterprise resiliency standards, design patterns, and engineering practices
• Drive adoption of modern engineering practices, including:
  • Fault-tolerant and highly available architectures
  • Automation-first recovery
  • AI and Agentic adoption for technology operation
  • Observability and service-level objectives
  • Chaos engineering and resilience testing

Enterprise Risk & Regulatory Alignment

• Set and enforce risk management frameworks and resiliency guidelines in partnership with Risk, Compliance, and Audit
• Ensure alignment with regulatory expectations related to technology and operational resilience
• Represent technology resiliency in regulatory engagements, audits, and industry forums
• Drive remediation of material resiliency risks across the technology landscape

Critical Services & Operational Resilience

• Oversee identification and management of Important Business Services and supporting technology
• Ensure business impact tolerances are translated into clear and actionable recovery objectives (RTO, RPO, MTO)
• Drive enterprise-wide visibility into resiliency posture, risks, and mitigation strategies
• Ensure resilience capabilities are tested, validated, and continuously improved

Financial & Resource Management

• Manage budget, financial planning, and resource allocation for resiliency initiatives
• Optimize use of internal teams, platforms, and third-party providers
• Balance investment decisions to achieve risk reduction, operational efficiency, and scalability

Required Qualifications

• 10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• 10+ years of experience in technology engineering, architecture, or platform leadership
• 4+ years of experience leading managers and multiple engineering teams
• 10+ years’ experience delivering enterprise-scale technology strategy and execution
• 10+ years’ experience in high availability, distributed systems, and cloud/hybrid environments
• 10+ years of proven success in operating within regulated environments and managing technology risk
• 10+ years’ experience influencing and aligning senior leaders across complex organizations

Preferred Qualifications

• Experience in banking, financial services, or other regulated industries
• Background in resiliency engineering, SRE, or large-scale production systems
• Experience leading organizational or operating model transformations
• Familiarity with regulatory expectations (US, UK, EU) related to operational resilience

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$215,000.00 - $355,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

12 Jun 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.