Back Office Analyst

Operations & Reporting Specialist

Are you someone who enjoys solving puzzles, analyzing data, and making processes run more smoothly? Do you thrive in a fast-paced environment where no two days are exactly alike? If so, we'd love to hear from you.

Our client is seeking a detail-oriented Operations & Reporting Specialist to join their team and provide critical back-office support. This position offers a unique blend of reporting, data analysis, process improvement, and administrative operations, making it an excellent opportunity for someone who enjoys both analytical and hands-on work.

What You'll Do

• Pull, compile, and analyze reports from multiple systems
• Export and manipulate data in Excel to identify trends, discrepancies, and missing information
• Investigate and resolve reporting and system-related issues
• Perform data entry and system updates with a high degree of accuracy
• Maintain customer warranty and service program records
• Utilize Excel functions such as VLOOKUPs, formulas, filtering, sorting, and duplicate identification
• Support special projects and operational initiatives as needed
• Assist with incoming mail processing and other administrative functions
• Ensure assigned tasks are completed accurately and on schedule
• Identify process improvements and proactively recommend solutions
• Provide guidance and support to newer team members when needed

What We're Looking For

• Strong problem-solving and critical-thinking abilities
• Exceptional attention to detail and accuracy
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite
• Ability to analyze data and investigate discrepancies independently
• Comfortable learning new software systems and business processes
• Flexible mindset with a willingness to jump into a variety of tasks
• Strong organizational skills and ability to manage multiple priorities
• Self-motivated, focused, and deadline-driven
• Team-oriented with strong communication skills

Preferred Qualifications

• Experience in reporting, operations, data management, or administrative support
• Background in team leadership, training, mentoring, or coordinating work among team members
• Experience working with multiple databases, systems, or reporting platforms

Why This Opportunity?

This is an excellent opportunity for someone who enjoys digging into data, solving operational challenges, and making a meaningful impact behind the scenes. You'll work closely with leadership, gain exposure to multiple business functions, and play a key role in ensuring the organization's operations run efficiently and accurately.

If you're analytical, resourceful, Excel-savvy, and enjoy taking ownership of your work, we'd love to connect with you.

Qualifications:

• At least 1 year of experience in data entry, administrative support, enrollment processing, or a related back-office function.
• Proficiency with Microsoft Excel, including the ability to work with spreadsheets for tracking, sorting, and updating information.
• Strong typing ability with a high level of speed and accuracy in data entry tasks.
• Excellent attention to detail and a consistent focus on producing error-free work.
• Ability to manage multiple priorities effectively in a fast-paced, fully onsite environment.
• Dependable attendance and a reliable work ethic with a track record of meeting expectations.
• Working knowledge of Microsoft Word and general office systems used for documentation and correspondence.
• Strong organizational skills and the ability to handle confidential information with professionalism.

Compensation

$18.00-$20.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.