Clinical Assistant-Certified Medical Assistant Family Medicine

Position Description

Employees in this classification provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In clinical setting, the employee receives direct supervision from physician or nursing supervisor in either oral or written form. In office setting, the employee receives direct supervision from department administrator. Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions. This position must supervised by a Registered Nurse.

Department

Family Med Dpt Lbk Genl

Major/Essential Functions

• Welcoming patients warmly with compassion and enthusiasm.
• Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response to all members of the health care team.
• Implementing teaching plans for patients and their families with well-defined health learning needs.
• Reporting data, identifies and reports alterations in patient responses to assist in the identification of problems and formulation of goals/ outcomes and patient-centered plans of care in collaboration with patients, their families, and the interdisciplinary health care team.
• Working collaboratively with other health care team members to ensure patient needs are met and clinic operations are efficient.
• Communicating with patients via telephone per clinic protocols.
• Preparing and operating necessary equipment and instruments for examination, treatments, and procedures.
• Assists with or performs exams and procedures and documents intervention in EMR(Electronic Medical Records).
• Taking and recording accurate vital signs and measurements.
• Communicating patient data using EMR to support decision-making to improve patient care.
• Maintaining inventory of supplies in examination and procedure rooms.
• Participating in the identification of patient needs for referral to resources and facilitating continuity of care.
• Assist in determining the physical and mental health status, needs, and preferences of culturally, ethnically, and socially diverse patients and their families.
• Assist the Nursing Team Leader with the development and implementation of clinic goals and objectives, to facilitate improved patient outcomes.
• Managing refill requests and administering medications to patients following policies and procedures for medication management.
• Completing Annual Nursing Core Competency Training and Skills Fair.
• Participating in emergency preparedness drills in the department.
• Attending nursing staff meetings.

Occasional Duties

Cross-cover in any of our other clinic locations.

Required Qualifications

Education: A minimum of a High School diploma or equivalent.

License/Certification: Graduation from an approved certified program for assistants in the area of required specialty. Certification by an approved accredited certifying agency in the specialty that particular work will be performed.

Preferred Qualifications

• Experience working in a hospital, ambulatory clinic, academic, or community-based setting.
• CPR\\BLS Certified.
• Electronic Health Records (EHR) experience. Epic preferred.
• Experience in scribing.
• Bilingual in english and spanish.
• Experience in collecting specimens for point-of-care testing.
• Experience in patient assessment and intake.
• Experience in medication administration and reconciliation.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.