Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to join our client in Knoxville, Tennessee on a Contract basis. This role will provide leadership coverage during a leave while helping maintain accurate billing, steady cash flow, and efficient receivables operations. The position is well suited for a hands-on accounting leader who can guide a small team, strengthen day-to-day processes, and collaborate across departments to support financial performance. There may be potential for longer-term consideration depending on business needs and individual results.

Responsibilities:

• Lead and support a six-person accounts receivable team, setting clear expectations and encouraging strong performance across daily operations.

• Direct invoicing, cash posting, collection efforts, and account balancing activities to help ensure accuracy and timeliness throughout the billing cycle.

• Review team capacity, output, and service levels, making adjustments as needed to keep priorities on track and financial targets supported.

• Use NetSuite, Oracle, Salesforce, and Excel to oversee account activity, manage billing records, and prepare operational reporting.

• Evaluate current receivables workflows and introduce practical improvements that increase efficiency, consistency, and overall effectiveness.

• Investigate and resolve escalated billing concerns, payment issues, and account discrepancies with a high level of urgency and accuracy.

• Maintain adherence to internal controls, reconciliation standards, and financial procedures across accounts receivable activities.

• Work closely with finance, sales, and customer-facing teams to improve coordination, support accurate customer billing, and address account-related questions.

• Produce and interpret aging reports, collection trends, and other key metrics to provide visibility into department performance.

• Assist with onboarding and coaching team members to build capability and reinforce a service-oriented team environment.

For immediate consieration please contact: Brady Hawkins at Robert Half- 865-370-2206 or Kelly Fellows at Robert Half 865-370-2219

Qualifications:

• At least 3 years of experience in accounts receivable, billing, or a related finance function, including prior team leadership responsibility.
• Strong working knowledge of receivables operations, commercial collections, cash application, billing processes, and account reconciliation.
• Hands-on experience with NetSuite, Oracle, Salesforce, and advanced Microsoft Excel in a business finance environment.
• Demonstrated success improving workflows and implementing process enhancements that support operational results.
• Solid analytical and problem-solving abilities with experience addressing complex account and billing issues.
• Effective communication skills and the ability to work cross-functionally with multiple internal stakeholders.
• High attention to detail and a clear understanding of accounting controls, compliance practices, and financial accuracy expectations.
• Experience training, mentoring, and developing employees in a fast-paced setting.

Compensation

$34.04-$39.41 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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