Senior Infrastructure Engineer

Job Title

Senior Infrastructure Engineer

Company Overview

A well-established technology consulting firm based in Santa Barbara, California specializes in delivering tailored IT solutions to small and mid-sized businesses. The organization is dedicated to helping clients leverage technology to improve operations, enhance security, and support long-term growth through a high-touch, service-oriented approach. With a collaborative and engaging culture, the company emphasizes innovation, client success, and continuous learning.

Role Summary

The Senior Infrastructure Engineer is a highly client-facing, technical leadership role responsible for managing and optimizing client IT environments across Santa Barbara, California and surrounding areas. This position plays a critical role in designing, implementing, and supporting infrastructure, cloud, and security solutions while serving as a trusted advisor to business stakeholders. The ideal candidate thrives in dynamic environments, takes ownership of complex technical challenges, and delivers exceptional client experiences.

Key Responsibilities

• Own and manage client IT environments end-to-end, including design, implementation, maintenance, and escalation support
• Lead technical projects from planning through execution, ensuring timely and successful delivery
• Design and implement cloud, infrastructure, and security solutions aligned to client needs
• Serve as a strategic advisor to clients, recommending improvements and technology roadmaps
• Install, configure, and support networks, servers, cloud platforms, and endpoint systems
• Monitor system health, manage backups, apply updates, and ensure security best practices
• Troubleshoot and resolve complex technical issues across infrastructure, applications, and networks
• Provide clear communication to both technical and non-technical stakeholders, including executives
• Mentor junior team members and collaborate across technical teams
• Maintain documentation, track work progress, and ensure high service quality standards

Compensation & Benefits

• $100,000 - $150,000
• Performance-based bonuses and incentive opportunities
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Retirement plan with employer contribution
• Paid time off and company holidays
• Professional development support, including training and certifications
• Additional perks such as wellness benefits, team events, and employee recognition programs

Additional Details

• Hybrid with a mix of on-site client work and office collaboration
• Client-facing position requiring regular travel to support regional clients
• Fast-paced, collaborative environment with strong emphasis on autonomy and accountability

Qualifications:

Required Qualifications

• 5+ years of experience in IT consulting, infrastructure engineering, or enterprise IT support
• Strong technical knowledge across cloud platforms (Azure/M365), networking, security, and virtualization
• Experience with firewalls, backups, identity management, and endpoint security tools
• Proven ability to manage multiple client environments and technical projects simultaneously
• Excellent communication skills with the ability to translate technical concepts to non-technical audiences
• Strong customer service mindset and ability to build trusted client relationships
• Experience troubleshooting complex systems across Windows, macOS, and network environments
• Valid driver’s license and ability to travel to client sites

Preferred Qualifications (Nice-to-Haves)

• Experience working in a managed services or consulting environment
• Advanced expertise in cloud architecture (Azure, AWS, or Google Cloud)
• Knowledge of security frameworks, risk assessments, and compliance standards
• Experience with virtualization platforms such as VMware or Hyper-V
• Familiarity with mobile device management and automation tools
• Industry certifications (e.g., Microsoft, Cisco, CompTIA, AWS, or security-related credentials)
• Experience providing strategic IT advisory or vCIO-level guidance

Compensation

$140,000.00-$150,000.00 Yearly

About Us

Technology Doesn't Change the World, People Do.^®

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