Customer Service Representative

We are looking for a welcoming and adaptable Customer Service Representative to support daily front-desk and administrative operations in California. This Contract position is ideal for someone who enjoys interacting with the public, creating a positive visitor experience, and staying organized in a fast-paced onsite setting. The person in this role will help coordinate appointments, assist guests as they arrive, and provide general office support while using tools such as Microsoft Outlook and Salesforce.

Responsibilities:
• Greet visitors courteously and ensure each guest is connected with the appropriate sales representative or team member.
• Schedule, confirm, and update appointments while maintaining accurate calendar coordination throughout the day.
• Create a positive onsite experience by offering refreshments such as snacks and bottled water to guests when appropriate.
• Provide administrative support for day-to-day office activities and assist with special projects as needed.
• Contact food truck vendors to request pricing details and gather quote information for review.
• Monitor communications and appointment-related updates using Microsoft Outlook and other office systems.
• Enter and maintain customer or scheduling information accurately in Salesforce and related tools.
• Support a detail-focused front-office environment by handling tasks with flexibility and a strong service mindset.

Qualifications:

• At least 1 year of customer service experience in a public-facing or office support role.
• Strong customer-focused approach with the ability to create a friendly and detail-oriented first impression.
• Comfortable interacting with visitors, team members, and external vendors throughout the workday.
• Flexible and adaptable when priorities shift or new tasks arise.
• Proficiency with Microsoft Outlook and confidence learning and using technology-based systems.
• Experience with Salesforce or the ability to work effectively in a CRM platform.
• Ability to work onsite in a business-focused environment.

Compensation

$25.00-$26.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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