Call Center Representative
Robert Half is partnering with a well-established organization seeking a reliable and customer-focused Call Center Representative to join their team. This position is fully onsite, requiring daily attendance at the office to support a high-volume call center environment.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional and timely manner
- Provide accurate information, resolve inquiries, and escalate issues when needed
- Document all interactions in the company’s CRM or call tracking system
- Maintain a high level of customer satisfaction and service quality
- Meet daily/weekly performance metrics (call volume, response time, etc.)
- Collaborate with team members and supervisors to ensure smooth operations
Qualifications:
Qualifications:
- 1–3 years of call center or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to handle high call volumes in a fast-paced, structured environment
- Proficiency with computer systems, CRM tools, and Microsoft Office
- Reliable attendance and punctuality for a fully onsite role
Important: This role is 100% onsite—candidates must be comfortable working in an office setting five days per week.
Ready to get started?
Apply today or reach out directly to learn more—this opportunity is moving quickly!
Compensation
$17.00-$21.00 HourlyAbout Us
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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