Job Description

Family Support Specialist – The Village for Families & Children

About The Village

For more than a century, The Village has been a leader in supporting children and families. As one of the first agencies in the nation to provide homes for neglected children, we continue our mission “to build a community of strong, healthy families who protect and nurture children.”

Today, we offer a full continuum of behavioral health, early childhood, youth development, substance use treatment, and family support services across Greater Hartford, CT.

Recognized as a Connecticut Top Workplace for six consecutive years—with national distinction for DEI practices—you’ll join an organization committed to your growth as much as the wellbeing of those we serve.

Compensation

• Starting Salary: $46,200

• Bilingual (Spanish) Salary: $48,300

$3,000 sign on bonus!

About the Program

This role supports the IICAPS model, providing intensive home?based services to children at risk of psychiatric hospitalization. Services include individual and family therapy, parenting skills training, 24/7 crisis support, case management, and advocacy.

You will work as part of a two?person team (Clinician + Mental Health Counselor) and collaborate closely with DCF, schools, community providers, and psychiatric partners. Staff participate in weekly Rounds, group supervision, and maintain documentation aligned with licensing, Medicaid, accreditation, and Yale model requirements.

The goal: stabilize the child in the home, strengthen family functioning, and support transition to traditional outpatient care.

Position: Family Support Specialist

Job Summary

The Family Support Specialist provides case management, support services, and mental health services to children and families in office, home, and community settings. This role ensures coordinated care across agency and community partners while meeting all documentation and program requirements.

Key Responsibilities

• Comprehensive assessments and family engagement

• Treatment planning and service contracting

• Implementing and adjusting treatment plans as needed

• Discharge planning and linkage to community services

• Case management and advocacy

• Community collaboration with schools, courts, hospitals, and partner agencies

• Accurate, timely clinical documentation

• Active participation in team meetings, supervision, and agency initiatives

• Community representation

Experience and Skills

Required Education

• BA in Human Services or BSW required

Experience & Competencies

• 3 years’ experience in human services preferred

• Strong oral and written communication skills

• Ability to work independently and manage multiple priorities

• Cultural competency and experience with inner?city youth

• Bilingual (Spanish) preferred

• Commitment to Performance?Based Accountability

• Valid driver’s license and reliable transportation may be required

• Proficiency with Microsoft Office and general computer applications

Job Benefits

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program – NHSC, tuition reimbursement and Student Loan Repayment).