Content Operations Coordinator

We are looking for a detail-focused Content Operations Coordinator to support the planning, production, and publishing of digital content across web, mobile, and multimedia channels. This Part-time, On-going Contract position partners closely with content leadership and cross-functional teams to keep workflows organized, timelines on track, and publishing standards consistent across multiple content offerings. The ideal candidate brings strong operational discipline, comfort working with content systems and databases, and a practical understanding of how content moves from development through launch and performance review.

Responsibilities:

• Build and refine content workflows, team communications, and reference materials that improve consistency and efficiency across content operations.

• Administer content platforms, databases, automation tools, and shared resources to ensure accurate information and reliable day-to-day execution.

• Monitor production schedules and launch activity across content initiatives, providing clear status updates and reporting to stakeholders.

• Prepare, organize, and publish content for web and mobile experiences while maintaining quality, accuracy, and formatting standards.

• Track engagement metrics and compile performance insights to help guide content decisions across products and audiences.

• Maintain a well-structured archive of published assets, including image libraries and supporting documentation for future use.

• Gather feedback from users, providers, and internal partners, then summarize findings into actionable reports and recommendations.

• Coordinate external contributors and service providers by assisting with sourcing, evaluation, scheduling, and related administrative support.

• Manage operational records such as invoices, reimbursements, agreements, and other content-related documentation with close attention to detail.

Qualifications:

• Experience in content operations, digital publishing, web content coordination, or a closely related field.
• Strong organizational skills with the ability to manage multiple projects, deadlines, and records in a structured environment.
• Hands-on experience working with Airtable and Zapier to support workflows, automations, or operational processes.
• Familiarity with content management systems, databases, CRM tools, and digital asset organization.
• Ability to analyze engagement data and feedback to produce clear reports and practical recommendations.
• Comfortable collaborating with cross-functional teams and supporting editorial, campaign, or content strategy initiatives.
• Excellent written and verbal communication skills, with a high level of accuracy and attention to detail.

Compensation

$18.00-$20.00 Hourly

About Us

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