Administrative Assistant

We are looking for an Administrative Assistant with relevant experience to help keep a busy dental office running smoothly in Aurora, Colorado. This position supports both patient-facing front desk activities and essential administrative tasks, with a strong emphasis on insurance coordination, scheduling, and record accuracy. The ideal candidate brings prior dental office experience, confidence using Dentrix, and a detail-oriented approach to patient service and team collaboration.

Responsibilities:
• Welcome patients upon arrival, guide them through intake and departure procedures, and create a welcoming front office experience.
• Review dental coverage details before visits by confirming eligibility, benefits, and plan information with insurance providers.
• Prepare and transmit claims, track unpaid items, apply payments accurately, and assist with resolving outstanding account issues.
• Communicate expected out-of-pocket costs, co-pay amounts, and coverage information so patients understand their financial responsibilities.
• Keep patient files current by updating personal details, insurance records, and supporting documentation with a high degree of accuracy.
• Use Dentrix to organize calendars, maintain account information, document office activity, and support day-to-day administrative workflows.
• Partner with providers and office staff to maintain an efficient schedule and support steady patient movement throughout the day.
• Process payments, issue receipts, and complete routine clerical work such as scanning, filing, correspondence, and data entry.
• Follow confidentiality requirements and office procedures to protect patient information and support compliant operations.

Qualifications:

• At least 3 years of experience in an administrative, front desk, or dental office support position.
• Practical knowledge of dental insurance verification, benefits coordination, and claims administration.
• Proficiency with Dentrix dental software in a clinical or dental office setting.
• Experience scheduling appointments, managing patient check-in processes, and maintaining organized office records.
• Understanding of dental terminology, insurance concepts, and standard dental practice workflows.
• Strong written and verbal communication skills with a detail-oriented and service-focused demeanor.
• High level of accuracy, organization, and ability to manage multiple priorities in a fast-paced environment.
• Familiarity with patient privacy standards and confidential handling of sensitive information.

Compensation

$28.00-$31.00 Hourly

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