Medical Front Desk Specialist

We are looking for a detail-oriented Medical Front Desk Specialist to support daily patient-facing operations for a healthcare setting in Eugene, Oregon. This is a Contract position focused on creating a welcoming check-in experience, coordinating appointments, and maintaining accurate front office documentation. The ideal candidate brings strong communication skills, comfort with electronic medical records, and the ability to keep administrative workflows organized in a fast-paced medical environment.

Responsibilities:
• Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process with professionalism and care.
• Coordinate new and existing patient appointments, manage schedule adjustments, and communicate changes clearly to patients and staff.
• Handle front desk communications by answering calls, responding to routine inquiries, and directing messages to the appropriate team members.
• Maintain accurate patient information within electronic medical record systems and update documentation as needed during visits.
• Support daily reception operations by preparing forms, verifying basic demographic details, and keeping the front office organized.
• Assist with patient flow by monitoring arrivals, notifying clinical staff of check-ins, and helping reduce delays in the waiting area.

Qualifications:

• Experience working in a medical front office, healthcare reception, or a similar patient-access role.
• Proficiency in patient scheduling, appointment coordination, and front desk administrative tasks.
• Familiarity with patient check-in procedures and basic medical terminology used in clinical settings.
• Working knowledge of EMR systems and the ability to enter and review information accurately.
• Strong verbal and written communication skills with a detail-oriented and patient-focused approach.
• Ability to manage multiple priorities, remain organized, and provide dependable service in a busy environment.

Compensation

$17.00-$19.00 Hourly

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